Frequently Asked Questions

Find answers to common questions about our services, accounts, delivery, and more.

General Questions

What are PVA accounts?

PVA stands for Phone Verified Accounts. These are accounts that have been created and verified using a real phone number. The verification process ensures that the account is legitimate and has a higher trust score with the platform. PVA accounts are less likely to be flagged, restricted, or banned compared to non-verified accounts.

At PVA Squid, we use real SIM cards from various regions including USA, UK, Canada, Australia, Europe, and Asia to create and verify all our accounts. Each phone number is used only once and never reused for other accounts.

Which platforms do you support?

We support over 40+ platforms including:

  • Social Media: Instagram, TikTok, Facebook, Twitter, LinkedIn, Threads, Snapchat, Pinterest, Reddit, Quora, Flickr, BeReal, Clubhouse
  • Messaging Apps: WhatsApp, Telegram, WeChat, KakaoTalk, Line, Slack, Skype, Bumble, Tinder
  • Email Services: Gmail, Yahoo, Hotmail, Outlook, Onet
  • Video & Streaming: YouTube, Spotify, Rumble, Dlive
  • AI Services: ChatGPT, DeepSeek, Gemini, Google Voice
  • Other Services: Apple ID, Yelp, Foursquare, Google Meet

If you need an account for a platform not listed, please contact our support team and we'll try to accommodate your request.

Are the accounts real and phone verified?

Yes, absolutely! All accounts we sell are 100% real and phone verified using actual SIM cards. We never use virtual numbers or fake verification methods. Each account is verified with a unique phone number that is never reused.

We provide full login details including email, password, and in some cases, 2FA codes and recovery information. You can change the password and email after receiving the account.

What is your success rate?

We maintain a 99.9% success rate on all our accounts. Our rigorous quality control process ensures that every account we deliver meets our high standards. In the rare case that an account has issues, we offer a 30-day replacement warranty.

With over 10,000+ happy clients and 40+ platforms served, our track record speaks for itself.

Ordering & Delivery

How fast is delivery?

We pride ourselves on instant delivery! Most orders are delivered within 5 minutes after payment confirmation. Here's our delivery timeline:

  • Standard Orders: 1-10 accounts → Within 5 minutes
  • Medium Orders: 11-50 accounts → Within 30 minutes
  • Bulk Orders: 50-500 accounts → Within 24 hours
  • Custom Orders: Varies based on requirements → Typically 24-48 hours

Accounts are delivered via email with all login credentials. You'll receive a detailed email containing usernames, passwords, and any additional information like 2FA codes or recovery emails.

How do I place an order?

Placing an order is simple! Follow these steps:

  1. Select Platform: Choose the platform and account type you need (age, followers, etc.)
  2. Contact Us: Reach out via WhatsApp, Telegram, or email with your requirements
  3. Get Quote: We'll provide you with pricing and availability
  4. Make Payment: Pay using your preferred payment method (PayPal, Crypto, Credit Card, Bank Transfer)
  5. Receive Accounts: Get your accounts instantly after payment confirmation

For bulk orders, we offer special discounts. Contact us for a custom quote!

How will I receive my accounts?

Accounts are delivered in two ways:

  • Email Delivery: We send all account details to your registered email address. This includes usernames, passwords, and any additional information.
  • Chat Delivery: For instant orders, we can send account details directly via WhatsApp or Telegram.

All account details are sent in a secure, organized format. For bulk orders, we provide CSV or Excel files for easy management.

Can I get accounts from specific countries?

Yes! We offer accounts from multiple regions including:

  • USA - United States (Most popular)
  • UK - United Kingdom
  • Canada - North America
  • Australia - Oceania
  • Europe - Germany, France, Spain, Italy, etc.
  • Asia - UAE, India, Singapore, etc.

When placing your order, simply specify your preferred region and we'll accommodate your request. Prices may vary by region.

Accounts & Usage

Can I change the password and email?

Yes, absolutely! After receiving your account, you can:

  • Change Password: We recommend changing the password immediately for security.
  • Change Email: For most platforms, you can change the associated email address.
  • Update Profile: Add your own profile picture, bio, and other details.
  • Enable 2FA: Set up your own two-factor authentication for added security.

For accounts with 2FA already enabled, we provide backup codes or recovery information to help you regain access.

Can I use these accounts for advertising?

Yes, our accounts are perfect for advertising and marketing purposes! Many of our clients use our accounts for:

  • Facebook Ads: Business Manager and ad accounts
  • Instagram Marketing: Influencer marketing, brand promotion
  • TikTok Ads: Promoting products and services
  • Google Ads: Running advertising campaigns
  • Social Media Management: Managing multiple client accounts

Our accounts have high trust scores, making them ideal for advertising purposes. However, we recommend warming up accounts before running large campaigns.

What is account warming and why is it important?

Account warming is the process of gradually building activity on a new account to establish trust with the platform. This is especially important for:

  • Social Media Accounts: Start with normal browsing, liking, and commenting before posting content
  • Ad Accounts: Run small test campaigns before scaling up
  • Email Accounts: Send emails gradually to avoid spam flags

We recommend warming up accounts for 3-7 days before heavy use. This significantly reduces the risk of account restrictions or bans.

Do you provide aged accounts?

Yes, we offer aged accounts with different age ranges:

  • Fresh Accounts: 1-30 days old - Good for general use
  • Aged Accounts: 1-6 months old - Higher trust score
  • Mature Accounts: 6-12 months old - Excellent for advertising
  • Premium Aged Accounts: 1+ years old - Highest trust score, ideal for business use

Aged accounts have activity history, which makes them look more natural to platform algorithms. Prices vary based on account age and activity level.

Payment & Warranty

What payment methods do you accept?

We accept multiple payment methods for your convenience:

  • PayPal: Fast and secure - worldwide accepted
  • Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), USDT (TRC20/ERC20)
  • Credit/Debit Cards: Visa, Mastercard, American Express
  • Bank Transfer: For bulk orders only (minimum $500)

All payments are processed through secure, encrypted gateways. We do not store your payment information on our servers.

Do you offer warranty on accounts?

Yes! We provide a 30-day replacement warranty on all accounts. Our warranty covers:

  • Account login issues
  • Password reset failures
  • Account suspension due to our verification process
  • Technical issues within the first 30 days

Not covered: Account bans caused by your activities, violation of platform terms, or actions after changing credentials.

To claim warranty, contact our support team with your order details and the issue you're experiencing.

What is your refund policy?

We prioritize customer satisfaction. Our refund policy is as follows:

  • Full Refund: If we cannot deliver the ordered accounts within the promised timeframe
  • Partial Refund: If only part of your order is delivered successfully
  • Replacement: We typically offer replacements rather than refunds for warranty claims
  • Crypto Payments: Cryptocurrency payments are non-refundable due to blockchain nature (replacements offered)

Refund requests must be made within 7 days of purchase. Please contact our support team for assistance.

Do you offer discounts for bulk orders?

Yes! We offer significant discounts for bulk orders:

  • 50+ accounts: 10% discount
  • 100+ accounts: 15% discount
  • 500+ accounts: 20% discount
  • 1000+ accounts: Custom pricing - contact us for a quote

Bulk orders also come with priority support and dedicated account management. Contact our sales team for a custom quote based on your specific requirements.

Support & Help

How can I contact support?

Our support team is available 24/7 to assist you. You can reach us through:

We speak English and Urdu. For urgent matters, WhatsApp or Telegram is recommended for fastest response.

What is your response time?

We pride ourselves on fast response times:

  • WhatsApp & Telegram: 5-10 minutes average response
  • Email: 30-60 minutes during business hours
  • Contact Form: 1-2 hours
  • Urgent Issues: Priority response within 5 minutes

Our support team works 24/7, so you'll always get a response regardless of the time or day.

What if I have issues with my account after purchase?

If you experience any issues with your purchased accounts, please follow these steps:

  1. Contact Support: Reach out via WhatsApp or Telegram with your order details
  2. Describe the Issue: Explain what problem you're facing (login, suspension, etc.)
  3. Provide Evidence: Screenshots of any error messages are helpful
  4. Get Replacement: We'll verify the issue and provide a replacement account

All warranty claims are handled within 24 hours. We aim to resolve all issues as quickly as possible to minimize any disruption to your work.

Do you provide technical support for account setup?

Yes! We provide free technical support to help you set up and manage your accounts:

  • Login Assistance: Help with accessing accounts
  • 2FA Setup: Guidance on enabling two-factor authentication
  • Password Changes: Instructions for changing passwords securely
  • Profile Setup: Tips for customizing your accounts
  • Warming Guidance: Best practices for account warming

Our support team is experienced and can help with most platform-specific questions. Just reach out and we'll guide you through!

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help!